Privacy Notice for Website Users
PRIVACY NOTICE FOR WEBSITE USERS
November 2024
CHERRY PARK RENTCO LIMITED
1. Who we are and who this Privacy Notice applies to
1.1 This Privacy Notice is provided by Cherry Park Rentco Limited (“Company” or “we” or “us” or “our”) who is a ‘controller’ for the purposes of the UK General Data Protection Regulation (EU) 2016/679 and the UK Data Protection Act 2018 (collectively referred to as the “Data Protection Laws”).
1.2 This Privacy Notice applies to all individuals (“you” and “your”) that register their interest to rent an apartment at Coppermaker Square 1 Cherry Park Lane Coppermaker Square, Stratford, E20 1NX via our website at https://www.coppermakersquare.com (“Website”).
1.3 We take your privacy very seriously. We ask that you read this Privacy Notice carefully as it contains important information about our processing and your rights.
1.4 You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues. Information about how to do this is available on its website at www.ico.org.uk.
2. How to contact us
2.1 If you need to contact us about this Privacy Notice, use the details below:
Wilco Verwijs (Senior Director of Compliance)
The Gilbert, 40 Finsbury Square, London EC2A 1PX
3. Changes to this Privacy Notice
3.1 The latest version of this Privacy Notice can be found on the Website.
3.2 We may change this Privacy Notice from time to time. We will alert you by email or by posting a notice on our website when changes are made.
4. What personal data we collect, how we collect your personal data and why we process your personal data
4.1 We may use your personal data for the purposes set out in this Privacy Notice. We are allowed to do so on certain legal bases (please see paragraph 5 (“How are we legally permitted to process your personal data”) for further details.
4.2 The categories of personal data that we collect includes (but may not be limited to):
Contact Information such as your name, phone number and email address.
Preferences such as the type of apartment you are interested in, your monthly budget, ideal viewing/moving dates, and occupation.
Enquiry data meaning any messages you send us through the Website.
Cookies Data for more information on our use of cookies, please see our Cookies Policy.
4.3 The purposes for which we use and process your personal data and the legal basis on which we carry out each type of processing are explained in the table below.
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Purpose |
Why do we need to process your personal data? |
Categories of personal data |
Legal Basis |
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To communicate with you when you interact with us through the Website |
– To respond to your queries.
When you register your interest: – To provide updates or information notices relating to the development of Coppermaker Square. – To arrange viewings. – To send invitations to promotional events. |
Contact Information
Preferences
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We have a legitimate interest to contact you in order to give you more information about Coppermaker Square when you have registered your interest. |
|
To send you direct marketing communications |
To send you marketing information about:
– Apartments at Coppermaker Square.
– The local area surrounding Coppermaker Square.
– The Coppermaker Newsletter.
|
Contact Information
|
Where you have consented to receiving marketing emails from us, we will use your personal data to send you the material you have requested.
Where you have registered your interest in Coppermaker Square, we will also send marketing to you as it is in our legitimate interests to do so.
You can opt-out of marketing at any time by contacting us or using the links in our emails. |
4.4 If you provide us with information about other individuals (e.g. family members), you confirm that you have informed them accordingly.
5. How we are legally permitted to process your personal data
5.1 We are allowed to process your personal data for the purposes set out at paragraph 4 (what personal data we collect and why we process your personal data) based on the legal bases noted in the table at paragraph 4 (what personal data we collect and why we process your personal data).
5.2 You can object to processing that we carry out on the grounds of legitimate interests. See paragraph 10 (your legal rights) to find out how.
6. How we keep your personal data secure
All personal data you provide to us is stored on secure systems. Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We aim to ensure that the level of security and the measures adopted to protect your personal data are appropriate for the risks presented by the nature and use of your personal data.
7. How long we keep your personal data
We will retain your personal data for a period of 3 years.
8. Organisations we may share your personal data with
8.1 We have appointed Greystar Europe Holdings Ltd (“Greystar”) as the property manager of Coppermaker Square and the provider of our customer relationship management systems. We use other service providers to support our Website, for example, hosting providers and developers. Some of these service providers will process your personal data as part of the services they offer to us. We take steps to ensure that our service providers treat your data in accordance with the law, only use it in accordance with our contract with them and keep it secure. If you would like to know the names of our service providers, please contact us (see paragraph 2 (how to contact us)).
8.2 We may also use and disclose your personal information as necessary to comply with applicable laws, respond to requests or requirements from government authorities, enforce our terms and conditions, or to otherwise protect the rights, property, or safety of our employees, residents and other persons, including exchanging information with third parties for fraud protection and credit risk reduction.
9. Transfer of personal data
Some of our service providers may be located in countries outside of the UK or Europe. Where that is the case, we ensure that appropriate safeguards are in place and that any transfer complies with the mechanisms required by Data Protection Law. If you would like more information about the countries to which personal data is sent and why, please contact us (see paragraph 2 (how to contact us)).
10. Your legal rights
10.1 As a data subject, you have the following legal rights under the Data Protection Laws (set out in the table below). You can exercise these rights free of charge, by contacting us (please see paragraph 2 (how to contact us)). We will respond to any rights that you exercise within a month of receiving the request unless the request is particularly complex (in which case, we will respond within three months).
10.2 We may need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
10.3 Please be aware that there are exceptions and exemptions that apply to some of these rights, which we will apply in accordance with the Data Protection Laws.
10.4 You may be entitled to compensation for damage caused by contravention of the Data Protection Laws.
For privacy information relating to tenancies, please see privacy notice – tenancies
Your Data Protection Rights:
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Your data protection rights |
What does this mean? |
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Right to access personal data relating to you |
You may ask to see what personal data we hold about you and be provided with: – a copy of your information; – details of the purpose for which it is being processed; – details of the recipients or classes of recipients to whom it is or could be disclosed (including if they are overseas and what protections they have in place); – the period for which it is held (or the criteria which determines the period for which it is held); – any information available about the source of the personal data; and – whether we carry out any automated decision-making or profiling, and where we do, information about the logic involved and the outcome or consequences of that decision or profiling. To help us find the information, please give us as much information as possible about the type of personal data you would like to see. |
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Right to correct any mistakes in your information |
You are entitled to have your information corrected if it is inaccurate or incomplete. If you would like us to do this, please contact us (see paragraph 2 (how to contact us)). |
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Right to erasure |
You can ask us to erase your personal data where: – you do not believe that we need your personal data in order to process it for the purposes set out in this Privacy Notice; – if you gave us consent to process your personal data, you have withdrawn that consent and we cannot otherwise legally process your personal data; – you object to our processing and we do not have any legitimate interests that mean we can continue to process your personal data; or – your personal data has been processed unlawfully or have not been erased when it should have been. |
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Right to restrict processing of personal data |
You may request that we stop processing your personal data temporarily if: – you do not think your persona data is accurate. We will start processing again once we have checked whether or not the personal data is accurate; – the processing is unlawful but you do not want to erase your personal data; – we no longer need the personal data for our processing, but you need the personal data to establish, exercise or defend legal claims; or – you have objected to the processing because you believe that your interests should override our legitimate interests. |
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Right to object to processing of your personal data |
You have the right to object to certain types of processing (including processing based on our legitimate interests and processing for direct marketing). |
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Right to withdraw consent |
If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do withdraw consent, that does not mean anything we have done with your personal data with your consent up to that point is unlawful.) Please contact us (see paragraph 2 (how to contact us)) if you wish to withdraw your consent at any time. |